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Valuing growth stocks is hard

Growth stocks have many moving parts to evaluate.

Unlike most value investors, I don’t say three Hail Marys and reach for the smelling salts when I come across an attractive-looking growth stock.

I’m a pretty mongrel active investor, and will consider almost anything if the price looks right.

Besides, I admire growth companies.

These are the dynamic outfits that are inventing the future. And regular readers will know I believe that the future is getting brighter every year (the woeful exception of the environment and my worries about inequality aside).

Solar power, 3D printing, wearable technology, genome therapy, cars made from graphene – bring it all on!

But as a rule I won’t be investing in it.

Growth investors aren’t usually rewarded

I applaud those few investors who through skill or luck beat the market over several decades by identifying the best growth prospects.

It must be amazing when a share you own climbs 100-fold over 25 years, as happened with those who backed Amazon after its IPO, for example.

That’s not going to happen when you invest in a popular defensive company like Unilever or GlaxoSmithKline, whatever other virtues it might posses.

The snag with growth investing is that the Amazons of the world are rare.

Even when you do identify a successful company, there’s a big difference between noticing it’s making brilliant products that could change the world, and investing in it for market-beating returns.

Indeed most stock pickers who focus on growth 1 do much worse than value investors when it comes to beating the market.

They would be better off in passive index funds, like the vast majority of people.

If they must be active investors, then it’s value, quality, and small size that have a track record of delivering alpha.

The academic research suggests a basket of growth shares will underperform.

Incidentally momentum – the tendency for winning shares to keep winning – is the other premium that has been shown to beat the market, and often it’s associated with growth stocks.

But over time momentum shifts from one sector to another.

And when a growth sector falls out of favour, it falls hard!

At least technology investors get to read about science-fiction gadgets while they’re busy losing to the market.

Growth feels good

Actually that’s a real reason why growth investors tend to do worse than value investors.

It feels great to own shares in a sexy electric car manufacturer, a biotech startup that could cure cancer, or a social media site that all your friends use.

A cluttered Facebook feed is still annoying if you’re a shareholder, but at least it’s making you money…

Compare owning shares in super-cool electric car maker Tesla with owning shares in a miserable metal basher in Northern England, a miner facing legal problems, or a liquidating investment firm that’s losing clients.

All the latter have been profitable trades for me over the years, but these value shares not what anyone wants to hear about at those mythical cocktail parties.

Because it feels great to own growth shares, people will pay too much to do so, and then spend their days daydreaming about the tech revolution while reading glowing earnings reports.

Growth investors also over-estimate their chances of finding the next Amazon – which means that so-called lottery ticket stocks as a group become too expensive, due to people bidding up the price of entry.

Good but not great enough

The market is not stupid, and it does a pretty good job of identifying companies with excellent growth prospects.

Many highly rated fast-growers do indeed go on to achieve great things – including massively higher sales and profits.

But investors in aggregate pay too much to get on-board. As a result, their investment doesn’t do anything like as well as the company does.

A classic example of this is Microsoft.

People talk about how Microsoft lost its way after the dotcom crash in 2000, and it’s easy to get that impression if you only look at the share price:

  • Between the 1 January 2000 and the 1 January 2013, Microsoft’s share price declined by over 50% 2.
  • Over the same period the wider S&P 500 index was basically flat.

That does indeed sound terrible – and it certainly was if you bought Microsoft shares on 1 January 2000:

Bad luck if you bought Microsoft at the start of the 21st Century.

Losing money over 13 years is no path to retiring early, let alone retiring rich.

But Microsoft didn’t become a terrible business over that time. Far from it.

Over that long period of share price decline, Microsoft grew both sales and profits as it milked its dominant market position:

  • In the year to June 2000, Microsoft’s total sales were $23 billion. Net income was $9.4 billion, and earnings per share was $0.91.
  • In the year to June 2013, total sales were $78 billion. Net income was $22 billion. Earnings per share was $2.61.

Sales tripled over that ‘miserable’ 13-year period, profits more than doubled, and earnings per share rose by 186%.

Good progress through a tough economic period, yet an investor who bought Microsoft shares at the start would have been better off if she’d just stuffed her money under the mattress.

Higher P/E multiples, lower returns

Microsoft had decent prospects in the year 2000, and the market knew it.

Unfortunately investors paid too much to own a piece of the action.

The resultant growth was good – but not that good – so they suffered when their shares were de-rated over the next decade or so.

  • In the 12 months to 2013, the P/E averaged around 15.

Even as Microsoft’s profits grew, investors paid a lower and lower multiple for the shares – mainly because the rate of growth was decelerating – which put a lid on the share price.

The blue line shows Microsoft’s share price. The pink line is the P/E ratio.

If the P/E had stayed roughly constant during the period, then the shares would have cost you well over $100 by June 2013.

But reality, they changed hands for more like $35.

Growing up dis-growth-fully

The morale? Pay too much for your growth shares, and you’ll pay a high price in terms of poor returns.

By 2013 Microsoft’s share price had fallen enough to make it attractive to another sort of investor, who was buying into the current earnings and quality of the business and the dividends thrown off by its prodigious cashflow.

The ‘discovery’ of Microsoft by this new kind of investor (combined with a massive bull market) saw the share price recover and rise nearly 30% in the 12 months to May 2014.

You can arguably see a similar transition in Apple’s share price, as it has seemingly become ‘ex-growth’ and abandoned by its original investors, and then gotten bid up again by attracting a different kind of shareholder due to its higher dividends and share buybacks.

It’s tough to make predictions, especially about the future

It’s easy with the benefit of hindsight to see that Microsoft shares were too expensive in the year 2000.

The annual growth in earnings per share since then has been just under 10% a year. That’s okay – the market might be expected to do GDP growth plus inflation plus dividends – but it’s not what made Microsoft into Microsoft.

Remember, some investors in 2000 paid a P/E multiple of 50 or more for what turned out to be 10% a year growth.

They look like idiots.

Yet it’s very difficult to judge how quickly a fast-growing company will expand when you’re looking at at a history of rapidly escalating earnings as well as big prospects ahead of it.

And anyone who has played with a compound interest calculator knows how differences of a few percentage points really add up.

So let’s have some empathy for those Microsoft buyers of yesteryear.

Investing in Microsoft’s might-have-been

Up until the year 2000, Microsoft had been growing earnings at a fearsome rate.

The average annual growth rate in earnings between 1996 and 2000 was 42.5%!

Consider an investor who evaluated Microsoft’s position in the PC world, decided it looked unassailable – which it did in 2000 3 – and pondered buying the stock.

Let’s imagine our investor decided Microsoft’s earning’s growth would more than halve over the next 10 years or so, to just 20% a year.

Halving the growth rate seems prudent enough. PC sales were booming in 2000, Apple was tiny and smartphones and tablets not in the picture, yet it was obvious everyone and their granny would soon be on the Internet. The emerging markets were rapidly getting connected, too.

Well, if earnings had grown at 20% for the 13-year period we looked at earlier, then in 2013 Microsoft would have posted earnings per share of around $9, as opposed to $2.61!

What would that have been worth in terms of the share price?

I don’t know, but I’m pretty confident the shares would have done a lot better than the minus 50% they did achieve.

As a ballpark guess, I suspect after such a run Microsoft shares would have sat on a P/E multiple of at least 20, if not 25.

The share price might therefore have been between $180 and $225 – as opposed to the $27 it actually hit in 2013 after its steep P/E de-rating and much more ordinary growth rate.

A big market and a moat is not enough

Microsoft is an interesting growth-investing-gone-wrong case study for many reasons:

  • It challenges you to remove your hindsight bias and remember just how strong Microsoft looked in 2000.
  •  It was already very profitable with a wide business moat, so this isn’t a blue-sky tech stock that’s near impossible to value.
  • Microsoft tripled its sales and has become a far bigger company over the period. It’s been a success!
  • It hasn’t crashed and burned.
  • It was nevertheless a poor investment for most of the past 13 years.

Some growth investors would argue they’d have bought Microsoft long before 2000, when it was much smaller and with more potential ahead of it.

And for some that’s probably true. Large size definitely works against growth investors.

Yet the fact is many did buy Microsoft on a sky-high P/E rating – the share price wouldn’t have got so high otherwise!

Others might claim they’d have dumped the shares when it became obvious the growth was slowing.

And many did – eventually.

Yet the Microsoft story does highlight the difficulties of growth investing.

It’s only in looking back that we can see that Microsoft was doomed to move from a high growth multiple to a more typical rating of a US blue chip. If you’d started arguing its best days were behind it too early in 1998, you’d have looked pretty silly when earnings swiftly doubled again in just two years.

For these reasons and others, I don’t usually buy expensive growth shares. When I do, I don’t tend to hold them for long.

Yet holding on is invariably part of any successful growth investing strategy.

Grabbing them by the glitches

I’m a value investor at heart, even when I buy into a sexy growth share.

So usually I’ll only make such a buy when there’s been some sort of ‘glitch’, to steal a phrase from Free Capital, the excellent book about private investors.

Glitches might include:

  • A profit warning where the market seems to overreact.
  • A general problem in its sector that I judge can be overcome.
  • Some sort of delay in sales that I think is just a timing issue.
  • Market sentiment changing (the most common reason).

The glitch hits the share price, lowers the P/E rating, and to my mind buys me a margin of safety.

I’ll usually sell as soon as I’ve got some profits in the bag.

This is a big contrast to true growth investors, who prefer to buy companies when the price is marching higher.

A higher share price vindicates their take on the company’s future. Also you will never benefit from a 100-bagger like Amazon if you take profits when the price rises a mere 30%. Growth investors need the big winners to make up for their many also-rans.

In fact, most growth investors see glitches as early warning signs that the growth story might be over – and as we’ve seen with Microsoft they are often right to.

Nothing is easy in active investing. Ignore anyone who says otherwise.

What about the worthless?

I’ve not managed to fully hold onto any growth shares I’ve bought in my investing career, though I do still have a couple of top-sliced holdings that have gone up three or four times since I bought them.

Real growth investing is too hard for me to be confident about – and that’s before we get into the difficulty of valuing companies that aren’t yet reporting profits.

Again, I’m not one of those value investors who spits at the very thought of paying up for a company that makes no money, or who says they’re all “worthless”, to quote a well-known UK investor I read the other day.

That’s silly. Nearly all companies start off without profits, and they don’t shift from being worthless to valuable the day the bottom line turns black.

Explaining why will take a whole new post, so we’ll save investing in the really speculative growth stocks for next week.

  1. As defined by relatively high price-to-book ratios or P/E ratings.[]
  2. Excluding dividends[]
  3. Remember, this was before Apple’s revival, when Steve Jobs seemed to have returned to the company just to make Macs that looked like igloos the colour of crayons, and pretty much before ‘the Cloud’ became a thing.[]
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big problem with planning for your financial future is that it’s hard to imagine what it will look like. Occasionally we get glimpses: a quiet beach, a couple dressed in loose, white cotton, walking hand in hand – they should be in their late 60s but don’t look a day over 45. They’re happy, care-free, secure. The whole scene is bathed in a soft golden light.

There’s a dog…

Hang on, I’ve never owned a dog!

Oops, that’s the cover of a pension sales brochure – it’s not my retirement at all.

A new view: MoneyVista

MoneyVista is a free financial planning website that offers another way of looking at the future, through the lens of hard numbers and pastel coloured graphs.

It enables you to feed in your finances today and plot how that might look tomorrow, next year, a decade from now, when you retire, when you die…

MoneyVista fuses decent web design with various number-crunching tools to help you understand whether your goals can be met. And, if not, what you can do about it.

It’s a helpful, hand-holding experience of the kind that is increasingly replacing expensive human beings with a series of online prompts.

How does MoneyVista work?

You input a piece of your financial life at a time – income, expenses, savings, investments and so on – and by the time you’re done, MoneyVista has rearranged the puzzle into a picture that you can grasp.

In a sense, it solidifies the nagging questions that haunt the back of your mind. Can I pay my mortgage? When can I retire? What will my income be? The ‘what if?’ wraiths are dragged into the light and either banished or warded off with a financial prescription and some nice charts.

MoneyVista shows you what’s left of your life as an Alpine cross-section of peaks, plateaus and plunging valleys.

MoneyVista - your financial lifeline

It’s an odd experience to see the dip in the graph that marks your entire estate passing into the hands of your beloved – followed by the moment two years later when he or she doesn’t need it anymore either. (At least according to the life expectancy figures served by the software!)

From now till then you can account for all the other milestones of life:

  • Paying off the mortgage
  • The round the world trip
  • Retirement
  • Buying your own Lamborghini / Super yacht / Death Star

By telling Vista what you’ve got, what you’ll earn, how much you’ll put away and spend, it can compute the outcomes like some computer game Sim Wealth.

Playing with your future

If you don’t know where to start with your finances, then MoneyVista is an excellent base camp.

And if you’re already well on your way, then it’s a good staging post to help you take your bearings.

What if I change my retirement date? What if returns aren’t as good as I hope? If I want to travel the world, how far does that set back my other goals?

Your financial lifeline is shown in terms of your net income and your net assets (the green graph and the black dotted line in the pic above).

Goals show up as little pins – green means done by your target date, red equals falling short.

As your cursor traces your event horizon, little commentaries pop up to explain what’s happening:

In October 2038 the State starts to pay you a pension of £147 before tax.

It’s like a little text adventure game, although you definitely never want to go south.

Sections such as Insurance enable you plan for unpalatable scenarios like what happens if I die tomorrow? Would my existing protection policies and estate really secure Mrs Accumulator’s future income?

If not then how much would need to be diverted from other sources, and how much damage would that do to the master plan?

Actually, another possible benefit of using MoneyVista is that it’s a relatively user-friendly way of encapsulating your plans for the benefit of a partner who couldn’t give a fig for how it all works.

In your absence, your significant other could log in and get a coherent view of what you’ve stashed where and how it hangs together.

At a glance you can see:

  • Your net worth
  • How much you owe
  • How much you’ve put away
  • Whether you’re on track to hit your goals

Sound good?

Not so good

The downside is that MoneyVista is a lot of work to set up. It doesn’t ask for the keys to your data kingdom – unlike say mint.com – so there’s less fear of cyber mugging. But you do have to input all the data manually.

And MoneyVista wants to know everything. It’s a big picture-planning tool but it draws upon every pixel of your financial life.

It took me hours to type in bank account details, investment holdings, insurance policies and budget lines – and I already had everything recorded on spreadsheets. If you’re starting from scratch then I shudder to think.

No doubt some will find the internal examination cathartic and others will turn and flee, but at least MoneyVista’s ruthless rummaging is for a purpose. It’s comprehensive and finances are complicated.

Or – to put it another way – you don’t get something for nothing.

Speaking of which, as the website says: “Right now MoneyVista is completely free.”

Which implies that at some point in the future it won’t be. MoneyVista is owned by Royal London – a big financial services provider, especially in the pensions sector.

The maxim “If you’re not paying for it, you’re the product” seems apt here as you’re handing over a lot of data in exchange for a good planning tool. It must have taken a sizeable investment to produce something this detailed that doesn’t distress the eyes.

Personally I wouldn’t pay for it because it doesn’t replace the sheaf of spreadsheets and notes that currently document my financial plan.

  • MoneyVista doesn’t allow me to track the amount I spent in January versus February for example, so it won’t replace my budget spreadsheet.
  • It doesn’t show me how my investments performed last year versus the year before, so it won’t replace my portfolio tracker.
  • It doesn’t even tot up my savings and interest on a separate line – even though it obviously knows those numbers.

Every section left me wishing, “If only I could customise that bit,” or “If only it did that, this would be brilliant.”

And because MoneyVista shields you from its internal workings, it can be difficult to know how to fix a result that doesn’t make any sense. You can end up pulling levers at random rather than just popping open the top and rewiring the problem yourself.

Moreover, MoneyVista doesn’t save you the trouble of educating yourself. Just because it says you can pay your mortgage in 2031 doesn’t mean you will.

You need to know how to interpret the results, which built-in assumptions you should play with, and what you’re walking into if you choose an adventurous asset allocation. Automated answers aren’t a substitute for fully understanding those answers.

Try it

That said, the section on risk is one of MoneyVista’s strongest points. I’ve seen few portfolio comparisons more intuitive than its bald match up of the chances a balanced investor will suffer a 10%, 25%, or even a 50% loss versus the much higher odds of loss for an adventurous investor.

Meanwhile, it’s also fun to see how your expenditure compares to the rest of the country. It seems I spend 20% more on food than the UK average.

MoneyVista will email you when you need to take action, and it regularly sends me links to well-written and useful financial guides.

There’s a list of other features here.

The fact is that it’s the most powerful financial planning tool anyone’s ever offered me for free.

MoneyVista for nothing

MoneyVista is reasonably user-friendly and has something to offer novices and masters of the universe alike. If you would benefit from a single snapshot of your financial present and future then give it your time.

Take it steady,

The Accumulator

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Weekend reading: Are we in a new tech bubble?

Weekend reading

Good reads from around the Web.

The shares of high-flying tech firms – particularly the so-called momentum names that typically sport punchy earnings multiples – have been pummeled in 2014.

Friday alone saw shares in Amazon fall around 10%, LinkedIn and Twitter drop 8%, and the recent UK tech float AO Online languishing below its IPO price.

The latest bear to come out to call a tech bubble is famed hedge fund manager David Einhorn, who has told his investors that their fund is now shorting a basket of “cool kids” stocks.

Not everyone agrees. The following podcast (via Abnormal Returns) features a variety of veteran investors and VCs picking apart this bubble talk. While everyone on it is biased – they are all investors in high-tech companies – they are well informed, and I think it’s worth a listen if you’re an active investor.

(If you’re a passive investor in the broad indices, I don’t think you need to worry about this bubble talk. For a start, getting to ignore speculation is a big perk of passive investing. But even if there is a bubble, I agree it’s almost certainly concentrated in a handful of stocks in the tech and biotech sector).

Being the contrary sort I am, I’ve actually been having a nibble on a few of these dumped tech shares – ones that I think have a decent moat, massive market size potential, and a visible path to big profits.

Almost certainly I’m doing so too soon, and it’s only with a small amount of my funds.

The bigger story over the next few years – and the bigger profit potential – is more likely to be the outperformance of value shares versus growth shares. I mentioned this in late summer with respect to European shares, and so far it’s panning out (although Ukraine could derail things).

It seems counter-intuitive, but value shares tend to do better in growing economies than growth. The reason is that profits are easier to come by when the economy is expanding, and the debt and shonky old factories and the like that are owned by value-style companies are much less of an albatross.

As an active investor I’m finding the markets much more interesting this year – and much harder to make headway in.

Everyone is a genius in a bull market, and it was easy to feel like the Einstein of active investing in 2013.

[continue reading…]

{ 5 comments }

Do you know about Know Your Customer?

Do new Know Your Customer efforts stray into Big Brother territory?

You’ve got to hate the terrorists. They’ve turned air travel into queuing under duress. They’ve given the military-industrial complex a shiny new casus belli in the War on Terror.

And now an attempt to curb the funding of their murderous misdeeds is making investing even more hassle.

It may seem a long way from the intifada to your ISA. But tell that to the SelfTrade customers who’ve been mailed probing interrogation forms by their broker.

What’s the connection between a covert terror cell and a questionnaire, I hear you wearily sigh?

In short, the relentless post-9/11 attempts to close loopholes, curtail the chance of skulduggery, and generally strive to Make Sure It Doesn’t Happen Again.

Monevator isn’t the place to discuss the plausibility of this mission, and whether it can – or already has – gone too far.

But it is as good a place as any to ask what information we should be required to give to a financial intermediary, and to wonder how such information is being collected and used and by whom.

Sell Lloyds, buy semtex

Let’s talk money laundering.

One consequence of the 9/11 attacks was a clampdown on dirty money using legitimate financial services companies for their own evil ends.

The justification for wanting to get in the way of this is obvious. Terrorist spectaculars are costly to fund and complicated to coordinate. Disrupt the money, and you disrupt their front line activities – perhaps sufficiently to curtail the really big and horrible stuff (dirty bombs, that sort of thing).

So far so sensible, especially when you’re a law enforcement agency fighting parallel developments in Internet banking, cheap online broking, and the myriad digital payment possibilities that today enable us to send money hither and thither across the globe in a somewhat anonymous fashion.

A consequence of this effort has been the elevation of a concept called Know Your Customer.

Know Your Customer – also Know Your Client in the US, or just “KYC” throughout the business – is a term that’s been around for at least a decade.

But a combination of the fight against dirty digital money and the fallout from the financial crisis (which revealed, let’s not forget, that many big banks didn’t even know what was on their own books, let alone their customers’) has pushed KYC up the regulatory agenda.

Another notable outcome in the UK has been the Money Laundering Regulations, which came into force in 2007.

The financial services industry is attempting to comply with these regulations via the auspices of the Joint Money Laundering Steering Group. Essentially it’s a trade body whose main function is to deliberate upon and provide guidance to do with money laundering. (The detection and prevention of it, that is, not top tips on getting it done and the addresses of bent amusement arcades that will wash your coppers for you… Just ask for ‘arry!)

You can read up on the Group’s guidance and its revisions if you’re the sort who finds sleep hard to come by.

KYC on a need-to-know basis

I am obviously not an expert on anti-money laundering legislation, the guidance notes from the steering group, nor on blowing up things for my own political ends for that matter.

My aim with this bit of background is to point out that there’s a backdrop of heightened security, and that this has probably forced SelfTrade’s hand to some extent in the issuing of these forms to its customers.

What’s interesting though – if not somewhat disturbing – about all this guidance is as best I can glean it’s up to individual companies to decide what they need to find out, in order to Know Their Customer.

The thrust is that a company needs to have some idea of the origin of funds put into its systems.

At the very least, that means an identity – a full name and address – linked to a verifiable bank account.

That’s the minimum, really, and having doubts about it is a serious business in the modern financial world – especially if you’re a money laundering reporting officer (MLRO) and you fail to alert the authorities about what you deem to be a suspicious deposit of money. MLROs can and have been sentenced to jail time for their failings.

More details on the rigours of the regime can be gleaned from this fascinating post by a professional MLRO on the Motley Fool discussion boards, who warns:

“Do not consider for one moment that this industry is not used for money laundering, market abuse or any other financial crime. Do not consider that it is only other countries that need to worry about financial crime.

The UK is one of the biggest financial markets in the world and therefore one of the biggest targets for abuse. It happens and firms need to ensure that they know who they are dealing with.

The regulations also state that this information needs to be refreshed periodically – this is typically done when client’s change details – address, back accounts, marriage, etc. This is called a trigger event and firms are obliged to obtain fresh details at this point.”

But what does finding out about your customer amount to in practice?

Nobody expects the Spanish Inquisition

I believe I’ve given a fair airing to the pressures put on firms like Selftrade to create robust systems to fight criminal activity.

However at this point I part ways, and have to side with the Selftrade customer who told the FT this week that:

I simply don’t believe any regulation requires them to ask all these questions”.

So what’s being asked?

Three pages long (it was apparently shortened based on earlier customer feedback/fury) the questionnaire starts by asking for your name and address.

Very reasonable…

The first sign that more prying than you might expect from an execution-only broker comes with questions about your profession and your salary.

Then you turn over the sheet to find the statement that:

“Selftrade is obliged to meet regulatory requirements and satisfy itself that customer funds were generated legitimately”.

This it aims to do by asking you things like:

  • What’s your total net worth?
  • Has any of your total wealth been derived from employment?
  • If yes, how much?

As well as this beauty:

  • Provide detailed description of the source (if from previous employment, please name employer)
  • Provide details of amount involved
  • Provide a detailed description of the timescales involved

I’m tempted to quip that as French-owned company, perhaps Selftrade expects lots of jobs-for-life types to find this question a doddle.

But I wouldn’t have a clue how much I saved from my first of several employers – followed by long stints of freelancing, consulting, and entrepreneurship – in a working life that began some 20 years ago.

And I’m relatively young for a private investor!

There’s more. The next page asks:

  • Has any of your total wealth been derived from a different source to those listed previously? (e.g. Investment/trading activity, selling assets or legal entities, inheritance etc).

And then there’s another bunch of boxes asking for the fine detail.

A reminder: This is an execution-only broker effectively asking you to rebuild your entire financial history from the moment you left school.

And it is demanding – under pain of freezing your account – an accurate description of the proportion of wealth you’ve generated via investing returns versus that which you got through just not spending money.

Clearly, pretty much nobody is going to be able to answer that question accurately. Which might not matter, except that this is purporting to be a serious question for a serious purpose.

Why ask people questions they cannot possibly answer? Franz Kafka warned us about the consequences of this sort of bureaucracy.

At the time of writing you can download scans of the form and its FAQ via these uploads here:

  • The form (and an older even more complicated version)

Have a look for yourself. Would you be able to answer those questions, if you were put on the spot?

Computer says “no!”

Selftrade warns in its FAQ to the form that disgruntled customers cannot simply refuse to answer its questions and instead move their money elsewhere.

You have to fill in the form or it may lock your account. Once the form is filled in, then it can release your money.

Now under the spirit of the money laundering regulations as I understand them, this makes sense. If Mr A. Unibomber is worried about being rumbled, he shouldn’t be allowed to hop from financial firm to firm whenever he’s asked something tricky.

However, at least in my experience other brokers don’t seem to be asking these sorts of very detailed, personal, and probably impossible-to-answer questions.

No wonder some who’ve received the forms have been venting their fury at the incredibly personal questions in the online forums.

To be fair, I think I can guess what the form is meant to achieve.

Presumably someone is going to input the numbers supplied by each suspect – sorry, I mean customer – into some sort of spreadsheet, and the computer is going to return Green or Red depending on whether the results seem plausible.

If you’re a 50-year old banker earning £100,000 a year with a £50,000 ISA, no worries. But if you’re a 32-year old milkman with a net worth of £1 million from brilliantly investing your odds and ends in fast-growing shares, you might have some explaining to do.

Still, I can’t help thinking the data is going to be so vague and all over the place as to make any such calculations about as meaningful as the beeps from a Geiger counter strapped to a nuclear warhead.

Moreover, a tip for MLROs everywhere – criminals lie!

Another worry is that readers of Monevator and similar websites might expect to set alarm bells ringing compared to our peers on similar salaries who spend their days reading about supercars.

We save a lot of money, and accumulate wealth early from even fairly modest salaries.

Suspicious! Does not compute!

Who watches the watchmen?

Selftrade has been voluntarily closed to new customers since early 2013, after discussions with the then-regulator, the FSA.

A spokesperson at the time cited:

“A review to enhance some of the firm’s processes”.

These new questionnaires seem to be part of the enhancement (which brings to mind the old adage about friends like these…) with a spokesperson saying:

“As an execution-only broker, Selftrade, like other financial services businesses, is required by its regulators to comply with a wide range of anti-money laundering laws, regulations, best practice guidelines and policies.  All the information and documentation collected will be used solely for the purpose of meeting those regulatory requirements and will not be used for any other purpose.”

The company reportedly has 200,000 customers and £4 billion of assets under administration, so there are a lot of people who could find themselves scratching their heads at these forms in the weeks ahead.

The bigger question is whether one firm should be able to send out a questionnaire like this – under pain of freezing a customer’s account – when another broker does not.

I don’t mean whether it legally should be able to. I’m sure Selftrade hasn’t broken any laws, or even any guidelines.

Rather, I mean whether it’s a sensible way to build a robust and acceptable industry-wide system of checks and balances that doesn’t put more people off investing in yet another new way.

It seems to me that it shouldn’t come down to a few staff in one particular firm to decide they need to know how much I – a private, law-abiding citizen – earned in 2003 and how much of that I saved, a decade or more later, when another firm seems to be satisfied with far less information.

Nor does it seem prudent for that firm to ask me to put all this incredibly personal information into an envelope and brazenly mail it, unregistered, through the post. That could turn a potential money laundering issue into an identity theft disaster.

I don’t think the law or the processes should be flexible.

The regulations should state that an execution-only broker explicitly needs to know this, that, and the other, unless they have genuine reason to be suspicious – in which case perhaps the client should be being referred to anti-money laundering specialists, anyway.

Otherwise it’s a prying bureaucrat’s charter. (Some Selftrade customers have wondered aloud if a few of the questions are simply it trying to gather data for its own commercial purposes).

Of course there would need to be a transition period while long-time customers are checked out, but I don’t see why there needs to be ambiguity under the future regime. Flexibility might seem a more softly-softly approach, but a lack of boundaries can mean a lack of restraint.

It might even be better for third-party service companies to emerge to keep this information for us, and to verify us with the different financial firms as and when required. Perhaps the credit check agencies could take on this role, or maybe some new outfits.

Another other option would be for the State to keep the data and tell companies we’re legitimate. Perhaps that’s where the mooted sharing of tax information between HMRC and private companies will ultimately take us, although at the moment only anonymous data sharing seems to be on the slate.

Obviously State-held data of that granularity comes with its own wheelbarrow load of canned worms.

Keep calm and carry on

Encouraging people to invest under their own steam – as opposed to leaving it to the hard-charging professionals, or even simply tossing their money away buying stuff they don’t need – often feels like a two steps forward, one step back sort of endeavour.

Occasionally the powers-that-be will throw us a bone to keep us keen, like the new ISA contribution limit that’s been raised to £15,000.

When that happens, it seems like they actually want people to save and invest.

But then we get a curve ball like the ridiculously obscure “reportable income” tax issues we’ve discussed previously, or this 20 questions interrogation from what you thought was just a convenient platform for owning shares.

And then you wonder if really the powers-that-be would actually rather everyone just bought investment properties in Mayfair with suitcases of cash and a barely raised eyebrow and be done with it.

Of course we should cut off funding wherever possible to cash-strapped terrorists. Yes we should stop criminals stashing their ill-gotten gains in AIM shares.

But if that entails an ever-greater requirement for the disclosure of personal information, then it should come with tighter rules about what’s being asked for and done with that data, too, and by whom.

And if people are to be encouraged to invest – which they absolutely need to be – then it’d be helpful to devise joined-up systems that reduce the burden of proving you’re not an underworld banker, when all you want to do is buy a few shares.

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